AMA Hb for Customer Satisfaction Alan Dutka

ISBN: 9780844234540

Published: May 1st 1993

Hardcover

231 pages


Description

AMA Hb for Customer Satisfaction  by  Alan Dutka

AMA Hb for Customer Satisfaction by Alan Dutka
May 1st 1993 | Hardcover | PDF, EPUB, FB2, DjVu, AUDIO, mp3, RTF | 231 pages | ISBN: 9780844234540 | 5.80 Mb

Unlock the secrets to planning and implementing a comprehensive customer satisfaction program with this easy-to-apply introduction to the principles of customer satisfaction research. Step-by-step guidelines and dozens of examples from Burger King,MoreUnlock the secrets to planning and implementing a comprehensive customer satisfaction program with this easy-to-apply introduction to the principles of customer satisfaction research.

Step-by-step guidelines and dozens of examples from Burger King, Baxter Healthcare Corporation, and more.



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